Frequently Asked Questions
Everything you need to know about Minimalist skincare, shipping, and our commitment to clean beauty.
Are Minimalist products suitable for sensitive skin?
Yes, our formulas are designed with a minimalist philosophy, focusing on high-quality, essential ingredients while avoiding common irritants like synthetic fragrances and parabens.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day window for returns on all unopened and unused products. If you experience an adverse reaction, please contact our support team for a personalized consultation.
Do you test your products on animals?
Absolutely not. Minimalist is proud to be 100% cruelty-free. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.